Scotts Lawn Products is the GREATEST!!!

Just bought the Broadcast Tractor Spreader today and put it together. Then after spreading 3 bags of your 5% diazinon ($11.88/bag), the two 1.5 inch hex bolts that hold the hitch arms to the tractor U-frame with axle bearing housing sheared off right at the heads.

I lost half a bag of insecticide on the ground by the time I noticed this thing was dragging behind me. I was lucky enough to find the two bolts and one of the hex heads in the grass before I did some damage to my mower.

I bought the best spreader I could find because I didn't want these kinds of problems, only to discover that the hardware you provide is soft as lead. How do you justify this? I was lucky enough to have had two REAL bolts laying around that I attached so I could finish spreading the remnants of my insecticide that I scraped up off the ground. I'm just wondering when the rest of the bolts will fail.

To: "'MADwand@earthling.net'" <MADwand@earthling.net>
Subject: RE: Web Site Contact From MADwand
From: "Jordan, John" <John.Jordan@scottsco.com>
Date: Tue, 17 Mar 1998 14:44:05 -0500
Cc: Consumer Service <ConsumerService@ex01-eth.scottsco.com>: Thank you for contacting Scotts. We are very sorry for the problem you have had with our spreader. Your comments about this spreader have been sent along to our quality control area and marketing.

At this time I am sending you a check to reimburse you for the problem you have experienced. This check, in the amount of $50, is being sent separately. I hope that this is agreeable to you.

Thank you for letting us know about you experience. If have questions, please contact me.

John Jordan, Scott Consultant