Rayovac /
Ray-O-Vac
601 Rayovac Drive
P.O. Box 44960
Madison, WI 53744-4960 USA
Phone: 800-237-7000
Phone2: 608-275-3340
Fax: 608-275-4994
email: consumers@rayovac.com
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They wrote back to me that if I mailed the flashlight back to them, they would reimburse me for the postage and the cost of the flashlight. I did so and received a check in the mail a week or so later for $32. Great service!