Rayovac / Ray-O-Vac
601 Rayovac Drive
P.O. Box 44960
Madison, WI 53744-4960 USA

Phone: 800-237-7000
Phone2: 608-275-3340
Fax: 608-275-4994
email:
consumers@rayovac.com

Dear sirs,

I have a 4 cell Maglight that I recently tried to replace the batteries and found that the four D Ray-O-Vacs that were in there had corroded and are now virtually welded into place and cannot be removed.

Is it normal for these batteries to corrode like this and ruin the device?

Thanks.

They wrote back to me that if I mailed the flashlight back to them, they would reimburse me for the postage and the cost of the flashlight. I did so and received a check in the mail a week or so later for $32. Great service!

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