WWW.BATTERY.COM

Guess what this company does. Sell batteries? Nope, They sell "venture." Here's what I got when I emailed them for help locating a battery for my APC 900AV Battery Backup system.

To: <MADwand@MADwand.org>
Subject: RE: Battery Ventures
From: "Dianna Doreen" <ddoreen@battery.com>
Date: Tue, 18 Dec 2001 14:43:13 -0800

We are a venture capital firm--we don't sell batteries!

Of course not!! What was I thinking?? So, as I usually do when presented with rude customer support, I replied:

From: MADwand@MADwand.org
Sent: Tuesday, December 18, 2001 7:29 PM
To: Dianna Doreen
Subject: Re: Battery Ventures

Then why are companies referring people to you for batteries? What a stupid-ass company name if that's the case...

>To: MADwand@MADwand.org
>Subject: Re: nowhere to buy a battery [Incident:conext 011217-000305]
>From: support@conextproducts.com
>Date: Tue, 18 Dec 2001 13:43:51 -0600
>If you are concerned about replacement batteries, there are several
>online resellers of batteries. These resellers include batteryweb.com,
>battery.com and planetbattery.com.
[Notice right there I QUOTED where another company had referred me to battery.com]

To: <MADwand@MADwand.org>
Subject: RE: Battery Ventures
From: "Dianna Doreen" <ddoreen@battery.com>
Date: Wed, 19 Dec 2001 09:17:35 -0800

maybe it's the stupid-ass search engine you use

To: "Dianna Doreen" <ddoreen@battery.com>
Subject: RE: Battery Ventures
From: <MADwand@MADwand.org>
Date: Wed, 19 Dec 2001 09:52:39 -0800

It wasn't a search engine, that's not how search engines work. Have you never used the internet? It was www.conext.com (they sell Uninterruptible Power Supplies w/batteries) who gave me your address. And if you think a company calling itself Battery.com and not selling batteries is not a stupid-ass thing, you obviously have found a home.

To: <MADwand@MADwand.org>
Subject: RE: Battery Ventures
From: "Dianna Doreen" <ddoreen@battery.com>
Date: Wed, 19 Dec 2001 09:52:39 -0800

our name isn't battery.com, per my first email. it's "battery ventures", idiot
[she thinks her domain NAME is not her NAME]

To: "Dianna Doreen" <ddoreen@battery.com>
Subject: Re: Battery Ventures
From: MADwand@MADwand.org
Date: Wed, 19 Dec 2001 12:41:17 -0600

Yes, to anyone not an idiot, that would imply that you venture into batteries. And your first email didn't say that, it merely said "We are a venture capital firm." Get your facts straight. At least when you quote the mail you are referring to, you could look before you type...