Company Profiles

Here I have compiled a list of companies that I have had dealings with in the past. With each of these I had a specific complaint that I addressed via email or snailmail. The reputable companies handled the situations as or better than I expected, the disreputable ones have done everything possible to make the situation worse.

winners Click to see companies that know how to treat a customer.
losers Click to see companies that do their best to aggravate customers.
undetermined Click to see disputes that have not been resolved yet.
mail Read mail from my readers.

Click on the book to order your free copy of the new 144-page 2001 Consumer Action Handbook. It's full of helpful consumer tips for things like buying a car, financing a home, protecting your privacy, avoiding fraud and more! The Handbook also lists thousands of companies, organizations and agencies to contact if you have a consumer problem or question.

NEWS: It will now cost you $2 to get the book, so if you would like a free online copy instead, click here:
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  Here's a very interesting article at Business Week magazine called "Why Service Stinks" which explains a lot of the problems that we, as consumers face when doing business with large companies. There are also a few related sub-articles that you might want to read as well.
Read this article on "Seven Money Rules to Break"

 

On an unrelated subject:
My Com-Pac Sailboat
My C12 Sailboat

I've learned that...
When You Thought I Wasn't Looking
Harsh Words
Butterfly Kisses
Laws of Forbidden Places
Internet Etiquette
H.L.Mencken
Useful Stuff

 

 

 

 

 

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