Company Profiles
Here I have compiled a list of companies that I have had dealings with in the past. With each of these I had a specific complaint that I addressed via email or snailmail. The reputable companies handled the situations as or better than I expected, the disreputable ones have done everything possible to make the situation worse.
Click to see companies that know how to treat
a customer.
Click to see companies that do their
best to aggravate customers.
Click to
see disputes that have not been resolved yet.
Read mail from my readers.
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Click on the book to order your free copy of the new 144-page 2001 Consumer Action Handbook. It's full of helpful consumer tips for things like buying a car, financing a home, protecting your privacy, avoiding fraud and more! The Handbook also lists thousands of companies, organizations and agencies to contact if you have a consumer problem or question. NEWS: It will now cost you $2 to get
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| Here's a very interesting article at Business Week magazine called "Why Service Stinks" which explains a lot of the problems that we, as consumers face when doing business with large companies. There are also a few related sub-articles that you might want to read as well. | |
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Read this article on "Seven Money Rules to Break" |